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Five Guys Customer Survey – Stand a chance to win $25 gift cards every month!

Five Guys are conducting a survey that can enable you to win $25 gift cards every month. Yes, you read it right. All you have to do is participate in the survey and tell about your experience of your last visit to Five Guys. That’s it! Been a long time since you’ve visited Five Guys and still want to participate? Don’t worry! It’s never too late to share your experience. Read ahead to know-how. 

Five Guys Survey

Five Guys is a fast-casual restaurant chain sharing their passion for hamburgers, hotdogs, and fries to the world, since 1986. They have become the fastest-growing chain over the years, impressing everyone around the globe with their lip-smacking recipes.

Five Guys Survey image
Five Guys Survey image

Why do Five Guys conduct this survey?

Whether it’s their ambience, service or food, Five Guys has always been considerate about your experience. Your participation in this survey will help them improve themselves so that it makes your next visit to Five Guys worth remembering.

Tell them how they can improve and what can make you their happy customers. Your review is important to help them serve better.

Five Guys Rewards

The winners will be rewarded $25 gift cards, an approximate retail value of $250 a month. Purchases can be made at Five Guys with the reward whenever you want until the balance gets zero.

Ten winners will be selected among all the eligible entries, every month. Winners will be selected by randomly drawing out names among the participants. Drawing of the names will be held after each month’s survey period, within 15 business days. Odds of winning are dependent on the number of eligible participants.

Who is eligible for participating in the Five Guys Survey?

  • The Five Guys survey’s sweepstakes are only available for legal residents of The United States of America or Districts of Columbia.
  • The participants should be 18 years of age or above.
  • Employees of Five Guys, their immediate family members, subsidiaries, affiliates or people living with them are not eligible to participate.
  • Must have a basic knowledge and understanding of English.
  • To enter, you’ll have to receive a specially-marked cash register receipt.
  • You can give Five Guys customer feedback even if you have ordered online or home-delivered meals.
  • Even if you have used five guys coupons, you are still eligible.
  • There are 12 survey periods. No drawing conducted after the 12 survey periods.

Five Guys Customer Feedback Rules

  • Only one entry per person is eligible per day.
  • Entrants should accept and agree to abide by and be bound by these Official Rules while participating. 
  • Make sure to have the recent receipt from the Five Guys restaurant.
  • You need to enter the survey within 7 days after you visit the Five Guys.
  • On completion of survey you will receive a validation code, which is not allowed to sell or transmit to others
  • This validation code is valid for only 30 days from the date of generation. So, make sure to redeem the rewards before its expiry.

Things required for Five Guys Guest Satisfaction Survey

  • Your order receipt from the last visit to Five Guys.
  • Access to a computer or a mobile phone with an internet connection.

Lost your receipt of the last visit? No issues! It doesn’t require you to make purchases to participate in Five Guys sweepstakes. You’ll need:

  • Hand printed name, complete address, city, state, zip code, daytime phone number, and birth date on a 3” x 5” card.

Questions asked during Five Guys Customer Satisfaction Survey

It’s not at all difficult and takes only around 10 minutes to complete the survey. Here’s the list of the questions asked:

  1. What time of the day was this visit to Five Guys?
  2. How did you learn about Five Guys? Mark all that apply.
  3. Which of the following best describes you as a customer of Five Guys?
  4. On this visit to Five Guys, did you dine-in/ take away/ order online? Mark all that apply.
  5. Including yourself, how many people were at the party on this visit Five Guys?
  6. How much spent on this visit to Five Guys restaurant? The total amount in dollars and cents.
  7. Overall, how satisfied were you with your visit to Five Guys? (Rate from 1 to 5)
  8. How satisfied were you with the value of the food/beverages(s) purchased?
  9. Overall, how satisfied were you with the menu items you purchased?
  10. How satisfied were you with the quality of burger/hot dog/sandwich/fries?
  11. Did you purchase a beverage of any kind during this visit?
  12. If yes: Which beverage did you purchase (fountain/milkshake/bottled)?
  13. How was the quality of the beverage?
  14. If no: Why didn’t you prefer buying one?
  15. What size of fry did you order if you purchased any?
  16. Was the portion of your fry order not enough/just right/too many?
  17. Were the fries undercooked/just right/overcooked?
  18. Overall, how satisfied were you with your service times during this visit?
  19. How satisfied were you with Five Guys?
  20. The time it took to place your order. (Rate from 1 to 5)
  21. The time it took to receive your order. (Rate from 1 to 5)
  22. Was your order correct when you received it?
  23. How was the friendliness of the crew members?
  24. How satisfied were you with the enthusiasm of the crew members?
  25. Overall, how helpful were the crew members at this Five Guys?
  26. Overall, how satisfied were you with the service provided by the crew members working at the Five Guys?
  27. How clean was the Five Guys location?
  28. Overall, how well maintained was the Five guys location?
  29. Overall, how inviting was the atmosphere?
  30. How comfortable was the dining area?
  31. Did you experience a problem during this visit to Five Guys?
  32. How likely are you to recommend Five Guys to your friends and family?
  33. Finally, write in your recommendations, suggestions and complains
  34. How likely are you to return to this Five Guys in the future?
  35. Please rate your agreement with the following statement.

I LOVE eating at Five Guys. (Rate 1 to 5)

  1. In the past 30 days, how many times have you dined at a quick service or fast-casual restaurant that serves burgers and fries?
  2. In the past 30 days, how many times have you dined at Five Guys?
  3. What could Five Guys do to increase the number of times you eat there? (Check all that apply)
  4. If you hadn’t dined at Five Guys where would you have dined?
  5. Would you like to be entered in a monthly drawing for a $25.00 Five Guys gift certificate?

How to fill out the Five Guys Survey?

There are two ways to participate in the survey. If you visited the restaurant and had the receipt you can go for the Five Guys online survey. However, for sweepstakes entry, the purchase or online survey @ fiveguys.com/survey completion is not mandatory. You can also enter through offline process. Check out both the ways to Five Guys feedback,

Online Survey @ www.fiveguys.com/survey

Five Guys Survey

  1. Visit the official survey site at fiveguys.survey.marketforce.com where you will get the Five Guys feedback form.
  2. Enter the store number mentioned on the top section of your receipt, followed by Date of Visit and order ID, otherwise called check number mentioned on the bottom section of the receipt.
  3. Once you click start survey, you will be displayed with survey questions.
  4. Answer them all genuinely and win the survey and its rewards.
  5. After submitting your questions, make sure to give your details so that they can get back to you with your Five Guys customer satisfaction survey rewards. 
  6. Also, on completion you will be invited to the sweepstakes to avail a chance of wining one of 25 dollars gift card. So, give the required & valid personal details and enter the Sweepstakes. If you won, you will be contacted with the help of the details you provided.

Offline Survey Sweepstakes

  • Mail the hand-printed details to the following address: Five Guys “Customer Satisfaction Survey” Sweepstakes Entry, 625 Panorama Trail Suite 2100, Rochester, NY 14625.

Note:

  1. One (1) entry per person or email address per day regardless of means of entry. 
  2.  No copies, facsimiles or mechanical reproductions will be accepted.
  3. Partially completed / mechanically reproduced or rubber-stamped entries will be void and ineligible.

Five Guys Survey Sweepstakes

After completion of Five Guys survey, you will get a chance to enter a monthly drawing. On entering you might win one of ten Five Guys gift cards worth $25.00. The Sweepstakes will be available only during particular period. You can check out the survey page for the dates regularly.

Rules for the Five Guys Sweepstakes

  • Decisions made relating to Five Guys survey sweepstakes by the sponsors will be final.
  • Sponsor will not be responsible for any sorts of failures, errors or difficulties of any kind at any point in the operation of this Sweepstakes. 
  • If any of those incidents take place, the Sponsor may terminate or modify the Sweepstakes.
  • Not more than ten (10) prizes awarded during any of the periods. 
  • The winner agrees to hold Sponsors, their respective directors, officers, assigns and employees irresponsible against any claims of misusing of the prize.

About Five Guys

Five Guys is an American fast-casual restaurant chain, specializes in hamburgers, hot dogs and fries. Janie and Jerry Murrel in 1986 started it. By 2003, it became the fastest-growing chain across the world.

Five Guys has its chain opened in Canada, France, Germany, Hong Kong, Republic of Ireland, Kuwait, Netherlands, Italy, Luxembourg, Saudi Arabia, Qatar, Spain, the United States of Emirates, The United Kingdom and the United States. It now also serves a wide range of sandwiches, new flavour for fries, milkshakes and other beverages.

Five Guys Hours of Operation

Usual working hours of Five Guys are 10 AM to 1 AM as it gets a good number of customers even during the weekdays.

Five Guys Contact Details

Five Guys Customer Support
Contact Number 866-345-GUYS (4897)
Headquarters Lorton, Virginia, United States
Website https://www.fiveguys.com/
Survey Page https://fiveguys.survey.marketforce.com/

Five Guys Near Me

 Do want to try out Five Guys today? To find the nearest location of Five Guys, make use of the office store locator: Locate Five Guys near me. You can also check out in Google Maps with your particular location and know whether the 5 Guys is located near you or not.

 To order online you can visit: Online Ordering

FAQs

What time do Five Guys close?

Five Guys usually closes by 1 AM.

Why is Five Guys so expensive?

Five guys have a high standard when it comes to fresh food and quality because of which it is expensive.

What time do Five Guys open?

Five Guys usually opens at 10 AM.

Where are the nearest Five Guys?

To find the nearest location of Five Guys visit the mentioned link address – Locate Five Guys near me.

Who owns Five Guys?

Janie and Jerry Murrel were the ones to establish Five Guys. Now Five Guys owned by their sons: Jim, Matt, Chad, Ben, and Tyler.

Five Guys how to use coupon code?

To apply the Five Guys coupon, copy the promo code while checking out during the payment.

Why is Five Guys called Five Guys?

The name Five Guys acquired from Jerry along with his first four sons Jim, Matt, Chad, and Ben was initially the Five Guys. But later on, Janie and Jerry blessed with a son Tyler, who is now the fifth member of Five Guys. 

How big are the burgers at Five Guys?

Five Guys burger comes in two sizes: Regular and little. Regular comes with two patties and little comes with only one patty.

Is Five Guys a franchise UK?

Five Guys do have a franchise in the UK. Five Guys headquarters are in the US.

How much does a five guys franchise cost?

Five Guys Franchise costs between $152,000 and $360,000

Final Words

Participate in the Five Guys customer survey to help them serve you better. Feel free to give suggestions or write to them about your complaints. They’ll highly appreciate it. For more information on the official rules, eligibility, sweepstake periods, etc. check out the above sections.

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