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As a well-known company in the market, Esso is striving to provide better services to their customers. For that purpose, the company has started Esso Customer Satisfaction Survey to know the opinion of customers on their services. So, participate in the Esso Survey at the www.essosurvey.com to give your valuable feedback to the company.
In this survey, you can share the experience that you had at your nearby Esso stop. On completing this survey, you can grab an opportunity to enter the Esso Sweepstakes along with a chance to win $1000 Cash Prize.
To take part in the survey, participants need to follow some rules and requirements. Through this article, we will guide you to complete the survey. So, check out the rules, eligibility criteria, requirements and the process to fill the Esso Customer Survey. Remember that the Esso Feedback you provide will definitely be considered and help the company to better the quality and services of its products.
Companies provide a customer satisfaction survey to get feedback from their customers. Esso invites all its loyal customers to participate in the www.essosurvey.com to help them provide a good environment. To increase its growth to attract more customers, Esso started this survey. While participating in the survey, you will need a receipt of your recent purchase at the gas station.
During the survey, you have to answer the questions regarding their services, quality of products, friendly staff and many more. All you need to do is spend your valuable to finish the Essosurvey and get a chance to win $1000 gift cards. To know more on the survey process, keep reading.
Esso Customer Satisfaction Survey Gift Cards/ Rewards
To gain information from its customers, Esso started the www.essosurvey.com. But, for letting the customers participate in the survey, Esso is giving its customers a chance to win Esso Survey Sweepstakes i.e, $50 Gift Cards or $1000 Cash Prize. If you are an esteemed customer of Esso Gas Station, then use this excellent opportunity to provide your sensible feedback.
Share your experience regarding the quality services and the staff attitude through the Esso Guest Survey and redeem your Esso Cash Prize or Esso gas station gift cards.
Are you concerned about the Esso open/ close hours, then you can check this guide. Have a visit to the Esso after knowing its working hours.
- Open 24 hours.
Esso is a trading name for the ExxonMobil. ExxonMobil is the world’s largest oil and gas company. Mostly, Esso Brand and Mobil Brand are the primary brand names of the ExxonMobil. Moreover, Shop and drive is the Esso branded convenience store which operated in some stations.
Many of the customers from around the world respect and rely on the Esso-branded fuels, Esso services and lubricants for the personal and business needs.
Why Esso is conducting this survey?
Esso wants to know about the likes and dislikes of its customers on their services. With this Esso Survey, the company will know in which areas it has to better its services to perform well in the market. This Esso Customer Satisfaction Survey will help the company to study and boost up its services and improve staff behavior.
Esso will ask you some questions based on your recent visit. You need to give your genuine and honest feedback and win amazing gift cards or Esso Coupon Code. You can redeem the Esso Validation Code at the time of your next visit to the Gas Station.
Rules to consider to take part in the Esso Feedback Survey
There are some rules that you need to follow to take the Esso Survey. Go through the following steps:
- Participants, age must be 18 years or more to fill the survey.
- You must be a legal resident of the United States.
- Need an Esso Receipt that you had on your recent visit to the Esso Gas Station. This receipt has an entry code which you need to enter for taking part in the survey.
- Before starting the survey, you need to provide the survey code, time of your visit, date of your visit, transaction number, store code, and address, etc.
- The participant has to enter their personal details like name, age, gender, mail id, phone number, etc., to enter into the Esso Sweepstakes.
- You need to understand the basics in English or Spanish Language.
- Must take the Esso Customer Survey before the time limit only. Otherwise, entry coupon will expire and you are not eligible to participate in the survey.
- Once, the survey is completed, you are provided with a Validation Code.
- Users can redeem these Esso Rewards or coupon code on their visit to the Esso gas station.
- Employees, Sponsors and their family members of the company are not allowed to take part in the survey.
- Make sure to utilize this coupon code in a period of 30 days or else the validity will expire and you will no longer eligible to redeem its benefits.
Esso Customer Survey Questions
The questions that you need to focus to complete the Customer Survey will be:
- Customer’s satisfaction with their product.
- The Quality of the products.
- Overall Satisfaction on your most recent visit to the Esso Gas Station.
- The quality of their service.
- Availability of the products that you are looking for.
- Accommodation or behavior of the staff and management.
- Cleanliness and location of the store.
- How often do you visit the Esso Gas Station in a month or a week?
- Whether you recommend to your friend or not?
Pre-requisites to fill the Esso Survey
You need to have the basic requirements to start the survey. So, check out the things from the below points:
- A computer or laptop or a smartphone to start the Essosurvey.
- The user will need access to the internet connection for completing the survey using these devices.
- Need to have a proof of your recent visit in the form of a receipt of the Esso Gas Station. That receipt will include the Esso Survey code, date, time, transaction number, store code, etc.
- The User must be able to read, write and understand the basics of English or Spanish Language.
- Need a pen or other to note down the Esso Validation code on the receipt.
How to complete the Esso Guest Satisfaction Survey?
Users who want to provide their genuine feedback to the company can fill the Survey. If you have any doubts like How to fill the Customer Survey then, you can take the help of this guide. We have provided the step by step procedure to complete the survey.
- Before starting the survey, you need to have a recent receipt of the Esso Gas Station that you had during your visit.
- Visit the www.essosurvey.com, select the language and click on Begin to start your Guest Satisfaction Survey. Now, select your province, city and station visited.
- From 0 to 10 scale, it asks your overall satisfaction. Rate accordingly as per your experience.
- Below there will be a box which asks for the reasons for your score.
- Now, you need to rate the questions like,
- Helpfulness of employee(s)
- Speed of transaction
- Ease of using Speedpass+ app
- Products and services available
- Cleanliness of facilities
- If there are any suggestions or any message that you want to share with them you can enter that in the provided box.
- At last, it asks you for your contact details like, Name, Email address and phone number.
- Provide them the valid details. So, that they can contact you regarding rewards.
Esso Customer Service Details
If you have any doubts about the Esso Survey or others, you can check these below details.
- Customer service: 1 (800) 243-9966
- Technical support: 1 (866) 328-8036
- Credit card support: 1 (800) 344-4355
|Esso Official Website||https://www.esso.com/|
|Esso Contact Website Link||https://corporate.exxonmobil.com/en/company/contact-us|
|Esso Survey Official Website Link||www.essosurvey.com|
Esso survey is very easy to complete. It will take just 10-15 minutes to finish the survey and to win a $1000 gift card through the sweepstakes. So, give your honest Esso Feedback regarding the services of the staff and quality of the products.
We wish the information provided above regarding the Esso Customer Satisfaction Survey is helpful to you. In case of any doubts, you can drop your comments in the below comment box. Our experts will be happy to solve your issues. For further information about the various survey’s, you can visit our www.surveymayor.com in your free time.